Data Protection And Declaration
app-concept.com GmbH
Beckerstraße 13 in 09120 Chemnitz, Germany
Email: info@app-concept.com
Tel.: +49 (0)371 243512 9014
The controller has appointed a data protection officer, who can be contacted as follows:
Beratung, Service & Weiterbildung GmbH, Steffen Stiehler
Rudolf-Walther-Straße 4, 01156 Dresden
Phone: +49 (0) 351 4250280
Email: steffen.stiehler@bsw-mail.de
Thank you for your interest in our Pitch2Match app (hereinafter referred to as “app”). The protection of your personal data is very important to us. Below, we provide detailed information about how we handle your data.
1. Collection and processing of personal data
1.1 Data during registration (opt-in)
Registration is required to use the Pitch2Match App. During registration, we collect the following personal data from you:
Last name, first name
Email address
Date of birth (for age verification)
Profile picture (optional)
Interests and preferences (optional, to improve match results)
Password (stored in encrypted form)
The legal basis is Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (performance of a contract).
Your consent (opt-in): By completing the registration process and confirming our terms of use, you give us your express consent to collect, store, and process the above data. Without this consent, it is not possible to use the app.
1.2 Use of the matching function
The central function of the app is to match users for VIP events. Please note that matches are not anonymous. This means that your name, profile picture (if uploaded), and interests may be visible to other users with whom you are matched in order to enable personal and effective networking.
1.3 Booking event tickets
Within the app, it is possible to book tickets for exclusive VIP events. Additional data may be collected for the processing of the booking and payment, such as:
Billing address
Payment details (e.g., credit card details, PayPal information). This data is collected and processed directly by our external payment service provider. We only receive confirmation of successful payment, but not the complete payment details.
1.4 Usage data
When you use the app, we automatically collect information that your browser or mobile device transmits to us. This includes:
IP address
Date and time of access
Device type and operating system
App version
Functions used within the app
This data is used for the technical optimization of the app, to ensure the security of our IT systems, and for statistical analysis of user behavior.
2. Purpose of data processing
We process your personal data for the following purposes:
Provision and operation of the Pitch2Match app
Execution of the matching function and mediation of contacts
Processing of ticket bookings and payments
Communication with you (e.g., for support requests, information about matches or events)
Improvement of our services and personalization of app content
Ensuring the security of our IT systems
Fulfilling legal obligations
3. Disclosure of data to third parties
Your personal data will only be disclosed to third parties if:
You have given your express consent (e.g., when sharing profile information for matches).
This is necessary to fulfill the contract with you (e.g., to payment service providers for ticket bookings).
There is a legal obligation to do so (e.g., by order of authorities).
We are entitled or obliged to do so in order to enforce our rights or defend ourselves against legal claims.
We use external service providers who support us in providing our services (e.g., hosting service providers). These service providers are carefully selected and are contractually obliged to comply with data protection regulations.
4. Storage period
We only store your personal data for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose no longer applies or the legal deadlines have expired, the data is deleted or anonymized.
5. Hosting
The app is operated by a hosting provider within the European Union. Data processing takes place exclusively in data centers based in the EU.
6. Your rights as a data subject
You have the right to obtain information about your stored personal data at any time. In addition, you have the right to correct, delete, or restrict the processing of your data, as well as the right to data portability.
6.1 Right to delete your account
You can delete your account and the associated personal data yourself at any time. To do so, go to the app settings and select the appropriate option for account deletion. After confirmation, your account will be irrevocably deleted. Please note that this will also result in the loss of all your match histories and booked tickets in the app.
6.2 Revocation of consent
You can revoke your consent to data processing at any time with effect for the future. Revocation of consent means that we must stop processing your data based on this consent in the future. The legality of the processing carried out until revocation remains unaffected.
6.3 Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates data protection regulations.
7. Data security
We use technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.
8. Contact
If you have any questions about this privacy policy or the processing of your data, you can contact us at any time:
Email: info@app-concept.com
9. Changes to this privacy policy
We reserve the right to amend this privacy policy as necessary in order to always comply with current legal requirements or changes to our services. The new privacy policy will then apply to your next visit.
As of: December 4, 2025